ABOUT ACAN GROUP
Founded in 2014, we are a proudly Australian-owned and operated full-service cleaning and facility solutions company.
We established Acan Group with a simple mission: to provide the finest facility services to businesses of all types and sizes.
At the core of our company lies a solid foundation forged by the wealth of experience and expertise accumulated by our dedicated team. Equipped with state-of-the-art techniques and resources, we strive to enhance your environment and surroundings, allowing you to concentrate on what truly matters in your daily pursuits. Our aspiration is to become the preferred provider of innovative facility solutions in Australia, fostering a clean, healthy, and sustainable future for all those we serve.
OUR MISSION
OUR MISSION
To deliver exceptional facility services through technological advancements, sophisticated systems and customer service solutions, all while preserving the environment.
To deliver exceptional facility services through technological advancements, sophisticated systems and customer service solutions, all while preserving the environment.
The Acan Promise
Unmatched Quality
Our personalised, comprehensive, on-demand facility solutions combine well-trained and experienced specialists, state-of-the-art equipment, professional processes, eco-friendly products, and value, backed by a complete satisfaction guarantee – no spot, nook or cranny is overlooked.
Transparent Conduct
Our open, honest and transparent communication keeps you in the loop every step of the way. Tailored solutions to your specific needs, direct communication channels to stay in close contact with you regarding service performance, and instant availability for any queries – we're all about making sure you're informed and satisfied with every service.
Continuous Improvement
We are a learning organization, and strive for excellence by continuously investing in our team’s development. We undergo regular, extensive, formal training in product and equipment usage, cleaning and maintenance methodologies, safety procedures, and customer relations. We also attend industry seminars and use insights gained from our experiences to improve our services.
Our community pledge
We believe our work doesn’t end with maintaining clean and functional spaces, but to be a positive force in the communities and people we serve. As a company grounded in honesty, integrity, kindness, and social responsibility, we strive to model and reflect this in how we conduct our business and how we car e for our employees and customers — our greatest assets.
We don’t just serve our customers, our service extends to our communities through partnerships with location organizations and causes that align with our values.
We don’t just hire employees, we invest in them by providing education and training on sustainability, community development, promoting gender equality & diversity both in and outside the workplace.
All our employees are always treated with respect and dignity. We have zero tolerance to staff discrimination and exploitation and have established clear policies and controls to promote fair and decent work opportunities and equitable compensation and benefits for our people.
We prioritize the safety, health, and well-being of our employees and customers by providing a safe working environment with the implementation of strict safety protocols.
Our trusted partners
