Harnessing technology to ignite innovation, drive efficiencies, and supercharge customer satisfaction
At Acan, our innovative technology strategy empowers us to deliver unparalleled operational agility and service excellence to our customers. By providing data-driven outcomes we equip our customers with the knowledge and visibility they need to make informed decisions.
Our technology and innovation landscape is built on foundational principles, which are deeply rooted in the core values of our company.
By leveraging our bespoke service management platform, we ensure our customers experience a seamless service with:
- Real time communication on requests
- 24/7 access to a dedicated manager
- 24/7 emergency support services
- Centralized service management
Our customers can rest assured that our services require no hand-holding. With tech-led transparency at the forefront of our work approach, we ensure to keep an open loop communication through our work tracking system:
- GPS-based time & location tracking to keep track of our service teams at job sites
- Create, assign, and track work orders on scheduled jobs
Our auditing and performance reporting portal is a powerful tool that goes beyond traditional paperwork and spreadsheets, helping us streamline operations, make informed decisions, and bring value to all of our stakeholders. We leverage this to:
- Get visibility into the progress of specific tasks.
- Produce real-time, custom reports on routine inspections to assess and action
- Track important records
- Conduct multiple safety and quality audits